Job Title

Assistant Director of University Advising

Agency
Texas A&M University

Department
Academic Affairs Recruiting Office

Proposed Minimum Salary
$4,617.68 monthly

Job Location
College Station, Texas

Job Type
Staff

Job Description

Our Commitment
Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values.

Who we are
The Office for Student Success provides leadership for a collaborative campus-wide culture for undergraduate student success through programs and services that empower, equip, and engage students and support university goals of improved retention and graduation rates and decreased achievement disparities.

The Academic Affairs Recruiting Office assisted with the creation and posting of this job requisition for the Office for Student Success.

What we want
The Office for Student Success is looking for an Assistant Director, University Advising, to provide supervision of advising programs and staff providing support for colleges and departments. We need an individual who subscribes to and supports our commitment as stated above; an individual who supports our commitment to student success and is interested in working in a team environment to increase the persistence and graduation rates of undergraduate students. The successful person will have supervisory experience, demonstrated experience with EAB Navigate, and be able to communicate effectively with students and family members from a variety of backgrounds and college and departmental faculty and staff. If you are interested in making a difference in the lives of undergraduate students, we invite you to apply to become a member of our team.

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.
• Six years of experience providing academic services in a college or university setting. 

Required Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multi-task and work cooperatively with others.
• Verbal and written communication skills.

Other Requirements or Other Factors:

• Evening and/or weekend work and travel may be required.

Preferred Education and Experience:

• Master's degree in Student Affairs, Higher Education, or related field.
• Ten years of experience in academic advising in a college or university setting.
• Demonstrated experience in meeting the needs of college students from diverse backgrounds.
• Experience supervising full-time staff.
• Demonstrated experience with EAB Navigate or similar predictive analytics system.

Preferred Knowledge, Skills, and Abilities:

• Knowledge of social media applications.

Salary range: $55,412.00 - $71,219.20

Responsibilities:

• Participates in developing strategic plan for academic advising, including staffing needs and student success measures to meet institutional goals of increasing student persistence and graduation rates and decreasing disparities between ethnic groups. Assists the director in budget planning to meet these goals. Provides leadership to Academic Advising unit in absence of the director. Contributes to a collaborative campus-wide culture for student success. Handles special projects as assigned by the Director. Serves on University, division and departmental committees.
• Advising Program Development and Delivery - Develops, delivers, and trains Academic Advisors on academic advising programs and services that are informed by best practices in higher education to address needs of students at risk of non-persistence in their major or at the university. Assists the director in creating new advising programs, policies and procedures. Creates, coordinates, and delivers university-wide professional development programs for academic advisors. Plans and oversees professional development budget. Tracks and reports academic advisors' participation in professional development and monitor compliance with institutional goals for advisor development. Provides advanced-level academic advising to students in crisis.
• Research and Assessment - Uses EAB Navigate (predictive analytic system) to inform practice and support departmental and college advising programs. Develops and analyzes EAB reports, including use and satisfaction surveys. Implement systems for tracking students at risk of course non-completion or failure and partner with departmental academic advisors to provide services and interventions. Develops reports and provide analysis of advising interventions, student retention, and other studies related to student persistence and graduation.
• Recruits, hires, trains, supervises, and evaluates staff of 4-6 full-time professional academic advisors. Contributes to the budget processes that support advising staff such as promotion, reclassifications, and professional development.
• Works cooperatively with colleges and departments engaged in student success, including registration, financial aid, academic advising, counseling and health services, and others. Develops and maintains positive working relationships with these and other areas that provide support for students. 
• Represents the director in meetings and activities with other campus service providers. In absence of the director, serves on the Special Situations Team. Performs other duties as assigned.

Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity. 

Job Title

Academic Advisor II

Agency

Texas A&M University

Department

Bush School Of Government And Public Service

Proposed Minimum Salary

$2,781.09 monthly

Job Location

College Station, Texas

Job Type

Staff

Job link

https://tamus.wd1.myworkdayjobs.com/en-US/TAMU_External/job/College-Station-TAMU/Academic-Advisor-II_R-020471

Job Description

Required Education and Experience :

• Bachelor’s degree or equivalent combination of education and experience
• Two years' experience in advising, recruiting, teaching, coaching, Student Affairs, or other related area

Required Knowledge, Skills, and Abilities:

• Working knowledge of spreadsheets, word processing, and information systems software
• Excellent interpersonal and communication skills
• Ability to plan and organize effectively
• Ability to multi-task and work cooperatively with others

Required Licenses and Certifications:

• Must have a State of Texas class “C” vehicle operator’s license or ability to obtain within 30 days of employment

Other Requirements or Other Factors:

• Ability to travel occasionally

Preferred Education and Experience:

• Nine months experience in advising and recruiting graduate, non-degree seeking, and distance education students
• Experience with social media, including Facebook, Twitter, Instagram, and Snapchat
• Two or more years of higher education academic advising experience
• Experience creating social media posts for Facebook, Twitter, Instagram, and Snapchat using Canva
• Recruiting experience at conferences, symposiums, graduate and professional school fairs, career fairs, and other events

Preferred Knowledge, Skills, and Abilities:

• Working knowledge of Salesforce customer relationship management (CRM) platform, spreadsheets, word processing, Banner 9, and Howdy
• Highly organized and able to manage multiple tasks concurrently

Salary: $2,780.17 monthly

Responsibilities:

• Conducts a high quantity of student and prospective student interaction via phone, chat, email, and face-to-face interaction for the purpose of recruiting new students, retaining existing students, and directing the steps to take related to enrollment pathways for certificate programs and other related education decisions
• Travels and attends recruiting events. May require the ability to drive a University or other motor vehicle to the recruiting events
• Provides prospective and current students explanation and direction for A&M admissions, registration, drop and withdrawal procedures, completion, and financial aid processes
• Advises students concerning career goals and academic requirements
• Provides information on and refers students to University resources that can assist in meeting the students’ needs
• Acts as an Enrollment Advising Team lead
• Gives daily updates, information, and direction to other full-time and part-time enrollment consultants related to recruiting, procedural changes, software updates, marketing campaigns, and other items of importance
• May supervise team projects
• Trains new and existing advisors, graduate student specialists, and student workers on Bush School academic programs, advising procedures, phone etiquette, Customer Relationship Management software, and A&M information systems
• Provides the Bush School online students assistance with course issues related to eCampus technologies and participation requirements in online courses with the intent to provide support and ensure continuous enrollment
• Creates and schedules social media posts for the Office of Extended Education’s Facebook, Instagram, Snapchat, and Twitter pages
• Performs other duties as assigned

Note to Applicant: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended.

Instructions to Applicants: Applications received by Texas A&M University and TAMHSC, must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.